New and notable
We are recruiting for a senior UE researcher. Please click here for the job spec.
26 November 2009. Metro relaunches its website, supported by our research (click here to visit).
"new experience’s research with our users has played an important role in the redesign of Metro’s website, ensuring we maximise both user experience and commercial advantage while minimising the risk of change."
Jamie Walters, Head of Digital
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About new experience
Services
- Ethnographic research
- Participatory design
- Information architecture and design
- Usability testing
- Service trials
Case Studies
- Mobile
- Improving 3's mobile broadband out-of-box experience
- Enhancing 3's self-servicing functionality
- Developing a global handset user guide for 3
- Understanding the opportunity to extend Totaljobs to mobile
- Entertainment and leisure
- Informing redesign of the Xbox TrueSkill interface
- Supporting the development of a new product for OD2
- Evaluating Metro's user-generated content services
- Financial services
- Public sector and not for profit
Articles and papers
Get in touch